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Authorized Steelcase Dealer

To ensure that its dealers not only meet but exceed client expectations, Steelcase requires each of its North American dealers to be “authorized” by meeting a strict set of standards for knowledge and services. They were the first in the industry to institute a dealer authorization program, and they require dealers to be reauthorized on a regular basis, to match their customers’ rapidly changing needs and expectations. Due in part to their success with this program, they are also beginning to implement a similar, Dealer Accreditation program worldwide.

Authorized Steelcase Dealers provide much more than quality work environments; they excel at providing the core services: specification, order processing, delivery, and installation services. Their quality of service is what sets the Steelcase dealer network apart from others in the industry. They do not merely sell furniture; they develop a long-term relationship with customers, helping them lower their overall facility management costs and gain the most from their investments.

Although each Steelcase dealer employs distinct methods and characteristics in delivering their services, you can expect consistent performance from Office Equipment Company at every stage of your project. We will team with you to:

Determine your facilities’ needs
Develop an appropriate work environment solution
Specify the order
Place the order
Deliver the furniture
Install the furniture
Provide post-installation services
 
We also provide other value-added services at your request. These include:
 
Facility evaluation
Planning
Product and facility orientation
Maintenance
Reconfiguration
Inventory
Standards programs
Asset management
Warehousing
Disposal of used furniture
Dealer Network and GlobalNet Program

 



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